Winner of several prestigious awards one of the finest resorts chooses Paramantra to manage customer acquisition. Simple solution to a communication intensive sales process.
Helping sales reps perform better.
Paramantra is the best investment we have made for our sales team. For the last two years their solution has served as an integral part of our customer success.
Founded in early 2000, Their properties are defined by the privacy and intimacy they provide. The resort are clearly differentiated by their product philosophy and service design and centered around high end accommodation, intimacy and an environment that allows its guest best comfort and privacy. They are defined by a sensibility of intimate design and by their varied and authentic Spa experiences.
Close relationships with customers is essential for running a successful business these days. The competition is high. They align their people to better serve its guests by maintaining complete customer profiles in Paramantra, All to help the company build stronger ties with these important customers. Sales Inquires were always high for their hospitality business and customer is crucial. Management were not able to monitor day to day activities on the productivity aspects as users were active only on reservation application.
Currently all Enquires coming from various sources and followups are centrally tracked, also return on investment on each of the sources is automatically known. Allowing capability to work with low bandwidth as property is located in remote locations. Everything from initial Inquires till booking is taken care at one platform.