You can register customer interactions over all communication channels for sales and service scenarios.
Talk to a voice concierge to update leads, requests, notes or to get important customer information.
Use text to update tasks, start calls, change statuses, create/assign leads or requests. This CRM application features keeps you covered even when you don't have access to the internet.
Manage all your customer emails from one cohesive platform. You can track follow-ups and quotes without depending on external sites. Your IT policy has a preferred email system? No problem. We ensure nothing falls through the cracks no matter what customizations you need.
Identify opportunities by gaining a 360 degree view of each interaction. So, your team can determine when customers need your help.
Track your business calls, emails, texts from your mobile. Generate invoices or quotes and manage daily activity reports. Whether you are online or offline-Paramantra is always available.
Store product information and training modules which can be easily accessed by your team.
You can now accurately forecast deals after receiving AI-based qualitative and quantitative analysis.
Track service requests, trigger alerts and escalations with our dynamic module which ensures no customer is left waiting.
Automatic updates based on dynamic rules helps you create, manage and track your sales targets.So you stay on track of your objectives.
An intelligent calendar helps you auto-schedule updates so you don't miss any follow-ups or important meetings.
Set pricing, send quotations, invoices and track collections. With our CRM you can also share contracts, legal documentation with an in-built approval and tracking mechanism.