Price Wars: Survival Of The Cheapest
March 27, 2023
A price war is a situation in which two or more businesses in the same industry continuously lower prices to gain a competitive advantage. Price
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Inventory Planning: Key to Invoice Value
March 21, 2023
Every dark cloud has a silver lining and COVID-19 caused a dual conundrum. On one hand, manufacturers experienced unprecedented spikes and troughs in customer orders
The Best Of ERP In CRM
March 21, 2023
The following case study examines how a well-established Indian company successfully integrated their legacy functions with an agile CRM solution to achieve their sales and
Hess’ Law and OEM Partnerships
March 20, 2023
When it comes to the partnership between original equipment manufacturers (OEMs) or product principals and their sales and service partners, one way to view it
Customer Service For OEMs: In-house or Partners?
March 20, 2023
When deciding whether to keep the customer service/support function in-house or set up authorized service partners, Original Equipment Manufacturers (OEMs) must weigh several factors to
Connectedness, Continuity and Customers
March 17, 2023
Continuity plays a pivotal role in sustaining businesses, particularly in customer-facing operations such as sales and customer experience. It is paramount for teams engaging with
From Order To Chaos: The Logistic Map
March 14, 2023
Chaos theory is a mathematical discipline that has its foundations in the exploration of intricate and dynamic systems. The emergence of chaos theory can be
Profitability, Sustainability and Depot Repair
March 14, 2023
Depot repair software is a solution that enables manufacturers to manage their repair operations at a centralized location, known as a depot. The software allows
Revolutionize Your Revenue Strategy with Propensity Modeling
March 9, 2023
Innovation is crucial for developing effective strategies, and ideation is a vital component of the innovation process. Propensity modeling can help organizations evaluate the potential
The 1% Rule: Small Actions, Big Impact
March 9, 2023
The 1% rule is a concept that suggests making small, consistent improvements daily can lead to significant growth and success over time. The rule can
