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OTHER ARTICLES
March 17, 2023
Connectedness, Continuity and Customers
Continuity plays a pivotal role in sustaining businesses, particularly in customer-facing operations such as sales and customer experience.
March 20, 2023
Customer Service For OEMs: In-house or Partners?
When deciding whether to keep the customer service/support function in-house or set up authorized service partners, Original Equipment Manufacturers
January 19, 2023
Latest Advancements in CRM
The customer relationship management (CRM) industry is in a constant state of evolution, with new advancements and developments emerging on a regular basis.