Privacy Policy
Overview
The practices of Aldius Consulting Group Incorporated, its subsidiaries, and affiliates (collectively referred to as “ACG”), regarding the collection and use of personal information through this website and all products and services provided by ACG, are governed by this privacy policy (“Privacy Policy”). Please review our Privacy Policy regularly.
ACG products and services are intended for businesses and organizations, and not individual consumers or end-users. In some cases, while providing these services, we may process personal information of consumers or end-users at the direction of our enterprise customers. When we do so, we act as a service provider or a “data processor” on behalf of those organizations. We do not control or take responsibility for the privacy practices of those organizations. This privacy statement does not apply to personal information we process as a service provider or data processor for our enterprise customers. If you are a consumer end-user of one of those organizations, please refer to their privacy statement and direct any privacy inquiries to them.
Personal Information Collection
All personal information collected and maintained by ACG is subject to this Privacy Policy, as amended from time to time. “Personal information” refers to any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
Aldius Consulting Inc., located at The Schrafft Center, 529 Main St, Charlestown, MA 02129, is responsible for collecting personal information provided in connection with the products and services. ACG subsidiaries and affiliates may also collect information related to the products and services, and their collection and use of such information are governed by this Privacy Policy.
The products and services may include links to other websites, products, or services where personal information is collected. In such instances, unless expressly stated otherwise, the collection and use of personal information will be governed by the privacy policy applicable to those websites, products, or services. The respective privacy policy should identify the entity collecting the personal information.
Types of Personal Information Collected
The personal information we collect depends on your interactions with us, the products and services you use, and the choices you make.
We collect information from various sources and in different ways when you use our services, including information provided directly, information collected automatically, information from third-party data sources, and data inferred or generated from other data.
Information provided directly
- Name and contact information: We collect your name, country of residence, email address, telephone and fax numbers, and similar details.
- Demographic data: In some cases, we may request age, gender, marital status, and similar demographic information.
- Employment information: We may collect information about your place of employment, including your employer’s name and business address.
- Payment information: If you make a purchase or engage in financial transactions, we collect payment method details, such as credit card numbers or other financial account information.
- Content and files: Any files or document you upload through the use of our products and services, including emails or other communications, are collected.
Information collected automatically
- Transaction information: We generate information about your transactions with us when you use our products and services. This may include purchase details, subscription information, and usage data.
- Log information: When you access our website or use our products and services, our servers automatically record certain information. This may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
- Device information: We collect information about the devices you use to access our products and services, including device identifiers, device type, and network information.
- Information from third-party data sources
- We may receive personal information about you from third-party sources, such as business partners, marketing agencies, and publicly available sources. This information may include demographic data, interests, and preferences.
Data inferred or generated from other data
We may combine the information we collect from various sources to create aggregated and de-identified data, which does not directly identify you. We may use this data for various purposes, such as improving our products and services, conducting research, or marketing activities.
Data inferred or generated while using Mobile Apps
- Access to call logs: This is used to update your CRM with information pertaining to telephonic conversations between the user and the customer. The use of this permission is limited to gathering information about call status or call duration.
- Access to Location: This information is used to update your CRM to meaningfully interpret and enable features that help with customer visits. Features related to planning visits and reporting on customer visits are automated by use of this permission.
- Access to Contacts: This permission is used to provide seamless two way updation of your CRM records with the contacts on your device.
- Information and inferences thereof are generated and stored only to meet the objectives of the user organization. This data is unavailable to other customers and any algorithmic process that does not exclusively benefit the user whose device allowed the permission.
Use of Personal Information
ACG uses personal information for the following purposes:
- Providing products and services: We use personal information to deliver and fulfill your requests for our products and services, process transactions, and provide customer support.
- Communication and marketing: We may use your contact information to communicate with you about our products, services, and promotions. You can opt-out of receiving marketing communications at any time.
- Improving and developing products: We analyze personal information to understand user preferences and behavior, evaluate and improve our products and services, and develop new offerings.
- Security and fraud prevention: We use personal information to protect the security and integrity of our systems, detect and prevent fraudulent activities, and investigate potential violations of our policies.
- Legal compliance: We may use personal information to comply with applicable laws, regulations, and legal obligations, including responding to lawful requests and legal processes.
Sharing of Personal Information
ACG may share personal information in the following circumstances:
- With service providers: We may share personal information with trusted service providers who assist us in providing our products and services. These providers are contractually obligated to handle personal information securely and only for the purposes specified by Aldius.
- With business partners: We may share personal information with business partners for joint marketing activities or to deliver integrated services. Prior to sharing, we will obtain your consent if required by applicable laws.
- For legal purposes: We may disclose personal information if required by law, regulation, legal process, or governmental request. We may also disclose personal information to enforce our agreements, protect our rights, or investigate and prevent fraud or security issues.
- Corporate transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Your Choices and Rights
You have certain choices and rights regarding your personal information:
- Access and update: You can access and update your personal information by contacting us using the information provided in the “Contact Us” section below.
- Marketing communications: You can opt-out of receiving marketing communications from Aldius by following the instructions provided in the communication or contacting us.
- Cookies and tracking technologies: You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, disabling cookies may affect your ability to access certain features of our products and services.
- Do Not Track: ACG does not currently respond to “Do Not Track” signals.
- Data retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
ACG implements reasonable security measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.
Changes to the Privacy Policy
ACG may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
ACG Inc. – Aldius Consulting Group
529 Main St, Charlestown,
MA 02129
Email: info@paramantra.com
